Customer Reviews
I haven't worn my wonderful red shoes yet - but I'm really looking forward to having the opportunity to!
Skillfully made using top quality materials, the shoes felt very comfortable when I tried them on. The vintage-inspired design is certain to ensure they will be timelessly elegant and always a great favourite.
Thank you so much for making it possible to have stylish shoes that offer comfort, too.
Hi Carolyn. Thank you for your kind words about our Luise pumps. We are glad that you are happy with your purchase and we hope you enjoy wearing them. Best Ditte
These suede pumps are simply stunning and incredibly comfortable. The craftsmanship and quality are outstanding and I am so so happy I found your brand.
Additionally, I cannot thank you enough for the amazing customer service since sadly, I had to exchange the regular for the wide option and the entire process was very accommodating.
Overall, a riveting experience!
Thank you for keeping the Art of Fashion alive through genuine love and passion. Your products speak for themselves. <3
Hi Neens. Thank you for your kind words. We are happy to hear that you love our Luise pumps and that they were comfortable for you and that you had a great experience with our customer service. Best Ditte
The shoes are lovely, however I need a larger size. How do zi accomplish this exchange?
Kristine Landrum
Hi Kirsten. Thank you for leaving a review on our Luise pumps. I have written you an email with a link to exchange them. Best Ditte
Really gorgeous shoes. I had to size up because my regular size was too tight and a little too narrow, but customer service were super friendly and helpful. The shoes are comfortable and unique. Love them and very much appreciate the great customer service!
Dear Hannah.
Thank you for your kind words and for taking the time to leave a review. We are happy to hear that our customer service team was able to assist you regarding the size. Best Ditte
I have ordered for the first time. I am very pleased with the apparel and the quality of this product. I first ordered a size too small and the customer service was very swift and very friendly. They exchanged the shoes into a larger size with no extra cost and no delay. Will certainly order again.
Hi Suanne. Thank you for taking the time to leave us such a lovely review. We're delighted to hear that you are pleased with both the shoes and the customer service you received. Best Ditte
Fantastisk smukke sko.
Er så behagelige at have på
Elsker memerys sko.
Hej Aino. Tusind tak for de fine ord, det er vi rigtig glade for at høre.
Hilsen Ditte
beautifully made shoes and look lovely. Unfortunately too slim for my feet at the right length.
Thank you for taking your time ot leave a review on our Luise pumps. I'm sorry to hear they didn't fit you well. Please write to our customer service, we'll be happy to help you find the right fit - sometimes people need to go a size up or go for another model, and I'll be happy to guide you. You can also book a 1:1 video call with me right here: https://memery.co.uk/pages/1-1-session-with-team-memery
Best Ditte
They are lovely shoes. However they were just too narrow for me.ReluctantlyIhad to return them. 😞
Dear Ann. Thank you for your kind review. You're always more than welcome to write to our customer service regarding sizing, we'll be happy to help you. We have many of our models, including the Luise pumps, in wide styles as well. Best Ditte
So gorgeous although I haven’t worn them yet.I shall be wearing them for my son’s wedding in September.
They look super with my outfit! Well I think so .
Hi Theresa. So happy to hear that, the Luise pumps looks wonderful with the outfit for your sons wedding. Best Ditte
Heel slips
Hi Martha. Thank you for your kind review. I'm sorry to hear the heel slips - you're always more than welcome to write to our customer service if you need help or advise regarding sizing. You can also book a 1:1 video call, where we can answer your questions and guide you. You can book here: https://memery.us/pages/1-1-session-with-team-memery
Best Ditte