First of all - I want you to be happy:) I want to make it possible to try memery shoes at home.
That’s why I have free shipping and money back guarantee if you can’t fit the shoe.
My Return & Refund Policy is below:
👉 Full refund or exchange within 100 days of purchase.
👉 All UK customers can return or exchange via my London Return Center (easy and fast Exchange/Refund)
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, simply follow the link and fill out the data:
You will the receive all information about the return/exchange and can follow the progress in you return.
You will be responsible for paying for your own shipping costs for returning your item. Remember Track and Trace. Shipping costs are non-refundable. But I do have free shipping back to you, if you want to change to other size.
Recommended return shipping companies for cheap return:
Canada: Canada Post
Australia: Australia Post
Other: Choose your national delivery company
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Expect 4-14 days.
Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Be free to ask any questions.